- Hand wash or gently machine washable. - Gentle wash cycle (30 ° C). - Do not bleach. - Dry gently, do not tumble dry. - Iron inside out on medium-high.
1): Please confirm your shipping address! If you want to ship the item to a different address, please convo me immediately after purchase so that I can change it. If the order has been shipped, we will not be able to change the delivery address, we are not responsible, thank you for your understanding.
2): We strive to make our colors as accurate as possible; However, due to individual monitor settings and different batches of material, we cannot guarantee that the color you see on your monitor is the 100% exact color of the product.
3): This size information is only for reference, allow 2-3cm differences due to hand making.
How soon will I receive my package after my order placed?
Processing time usually takes between 3-7 days, but may take up to 2 weeks due to high volume of orders.
InternationalStandard Shipping (Delivery Within Approx 2-6 Weeks)
Please contact us if your tracking number is not up after 2-3 weeks.
If your product is defective or doesn't work properly, let us know and we'll send you a replacement one.
We believe in our products so much that we offer a 30 day No-Hassle refund policy. If you're unhappy about your purchase, send us the product back and we'll refund your money immediately.
CANCELLATION / CHANGES
If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we’re fast!). Once our warehouse has processed your order, we will be unable to make any changes.
Please note that any orders that have already been packed or shipped cannot be cancelled.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refunds are usually done in 2-3 days according to different payments.
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